Our Work
Strategy Overhaul
We immediately identified opportunities to optimize their existing flows and implement new ones. Our focus was on creating a more personalized customer journey that aligned with Three Spirit's unique brand positioning.
Flow Optimization
We rebuilt their welcome series, abandoned cart, and browse abandonment flows from the ground up. Each flow was designed to educate customers about the unique benefits of plant-powered elixirs while driving conversions.
Campaign Excellence
We developed a strategic campaign calendar that balanced product education, lifestyle content, and promotional offers. This consistent approach kept subscribers engaged and drove repeat purchases.
Results
Within just 4 weeks, we doubled their revenue per recipient from £0.23 to £0.46. Overall owned revenue increased by 253%, while returning customer revenue grew by 15%. These results demonstrated the power of a well-executed retention strategy for a premium brand.
